The general, daily maintenance of a fleet will require it to gather large quantities of data. From field service data to driver behaviour, fuel consumption to vehicle health status, this data is important to identify trends to further improve the business. But losing this data would be disastrous for one’s business and reputation, so its important you know how to protect it from hackers and information leakage.
Keeping Big Data Safe
Because this type of data is so large, the default position would be storing it on a cloud; but this does little in the way of encrypting the data unless the right measures are taken, which are listed below:
• Invest in good cyber-protection software. A decent, automatic scanning technology will hunt down viruses and malware, as well as updating regularly to tackle new threats.
• Identify your most important information. Such info should be kept separate from the rest, thereby reducing access to those who need it.
• Encrypt sensitive data. Modify the controls accordingly and test the reliability of the encryption often.
• Train your staff to be vigilant to all attempts of data extraction. Sensitive data should never be given out, no matter who is calling or requesting; strong passwords is something all staff should know how to achieve, and likewise certain info is for specific ears and eyes only. Management should also be informed of any damage done to laptops and pcs in regular use for the company.
• Lock sensitive paper documents somewhere safe. Hard copies of sensitive material should be kept away from other general documents, and once they no longer needed, they should be shredded to avoid them falling into the wrong hands.
Big Data’s impact on Fleet Management
Big Data will have a major effect on the future of fleet management; vehicle selection, maintenance management and fleet safety initiatives will be determined by the gathering of such large volumes of data. But this can only happen if the systems you’re using are safe and secure; reliable computer programmes, strict policy/conduct and constant vigilance will save the day. The only thing one can be unprepared for is a natural disaster; in that case, designing your system so that there are backups of your data is one way keep things intact.
For the validity of your fleet insurance, what is essential is to make sure that your drivers know what they are signing up to when they have a company car. For example, undergo a privacy impact assessment (PIA) before starting such projects involving personal data; where data processing could pose a significant risk to individuals because of the technology used, or the scale of the processing. These assessments will help you and the regulator decide the effects on individuals if their data is lost or stolen, and should form part of your ongoing processes